Returns & Exchanges
At Grove Collaborative, we want you to love your sustainable home essentials. If you are not 100% satisfied with your purchase, we offer a 30-day return window for most items to ensure your home stays happy and healthy.
Initiate Your Return
Log into your Grove account and visit your order history to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.
Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing